This chapter will provide a summary of all that the course will entail.

The SDR Course Overview

SDR Training Course Introduction PDF

You'll understand the role of an SDR in an organization and the importance of SDRs in generating leads and qualifying prospects.

Effective communication skills for sales and the importance of active listening and empathy in sales conversations.

Identifying the stages of the buyer's journey
Understanding the SDR's role in each stage of the sales funnel


Importance of prospecting in sales development
Identifying target markets and ideal customer profiles

The Sales Development Representative (SDR) Course is designed to give you the best foundation to kick-start your career as an SDR. 